PDi2 Playbook

STEP 3. DEVELOPING THE PROGRAM PLAN 18 Resource Guide The creation and development of a resource guide for internal staff responsible for planning and implementing a resiliency plan is necessary to support the utility in successfully developing the plan. An example resource guide is listed below and is adapted from AT Kearney’s, Excellence in Capital Projects: Leveraging the knowledge and scale of a portfolio of projects. Components of the resource guide might include:  Resiliency Plan Strategy Formation – Develop a vision that considers macro-level trends and future scenarios.  Resiliency Program and Capital Allocation Plan o Strategic, capital, and risk management plans o Communication plans  Regulators or legislators’ communications  Stakeholders communications  Public communications o Organizational structure – Ensure that a single business unit owns the entire project  Resiliency Program Life Cycle - Establish cross-functional teams to improve design, engineering, construction, installation, operations, and maintenance functions. o Design and basic engineering efforts - Employ standard specifications and interoperability checks to limit scope and design changes.  Design and engineering management  Reuse proven designs  Use common subsystems and components  Provide prescriptive designs to contractors  Employ design-for-life-cycle approaches o Procurement & Supply Management efforts  Reduce exposure to commodity risks  Cultivate longer-term contracts  Leverage volume purchasing  Create tailored, risk-based contract strategies o Construction efforts - Review project design for constructability o Installation efforts o Operations efforts o Maintenance efforts  Resource Planning - Manage scarce personnel resources on long-term projects.  Knowledge Management, Continuous Improvement, & Technology Application Plans o Capture and share lessons learned o Employ project management tools o Align scarce talent with required skills o Leverage “extended enterprise” via outsourcing and offshoring o Focus on recruiting, developing and retaining employees o Apply continuous improvement techniques o Benchmark prices for labor and materials o Improve cost estimates The resource guide is designed to bring consistency to and structure to the building and implementing of a resiliency plan. After establishing a potential resiliency program objective, how a resiliency program can support the pursuit of the objective, how to create a resiliency program, and developing the resiliency program plan, the next step in the Playbook is to obtain approval.

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