STEP 6. REPORTING PROGRAM PROGRESS 36 described. Note how the management level measure is a rollup of the field measure and the executive level measure is a rollup of the management level measure. In addition, routine reporting of program progress will link directly to the later reporting of Overall Reporting Program Progress in order to secure reauthorization and continuation of the resiliency efforts. After establishing a potential resiliency program objective, how a resiliency program can support the pursuit of the objective, how to create a resiliency program, developing the resiliency program plan, obtaining approval, implementation, and reporting program progress, the next step in the Playbook is evaluating overall program progress. Exhibit 6.2 Dashboard Structure for Progress Reporting Examples Comparison of budget or plan to actual Units completed, Cost incurred, and Schedule pace Units Cost Schedule Executive Level & Program Level (Designed to report overall and highest-level metrics of performance) Total miles installed for the total period Total cost per mile Program start date planned vs. actual % complete in elapsed time Management Level & Project Level (Designed to add more detail into the metric reporting to begin diagnosing areas of superior or weak performance) Tap line miles installed for the period Tap line cost per mile Specific activity start date planned vs. actual Activity % complete in elapsed time Field Level (Designed to offer the highest level of detail available and complete identification of areas of superior or weak performance) Specific neighborhood or geography tap line feet installed for the period Specific neighborhood or geography tap line cost per foot Activity subcomponent start date planned vs. actual Activity subcomponent % complete in elapsed time
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