PDi2 Playbook

Executive Summary	I
Cover	III
Introduction	1
UTILITY INFRASTRUCTURE RESILIENCY PLAYBOOK GRAPHIC	2
1. DEFINING PROGRAM OBJECTIVES	3
A. Case Study I – GETTING STARTED	6
2. CREATING A RESILIENCY PROGRAM	7
3. DEVELOPING THE PROGRAM PLAN	12
B. Case Study II - SELECTION & TARGETING OF FACILITY TYPES	16
4. OBTAINING APPROVAL	19
C. Case Study III - LEGISLATIVE PATH APPROVAL	20
D. Case Study IV - GRID MODERNIZATION PLAN PUSHBACK	21
E. Case Study V - PROGRAM APROVAL PERSERVERANCE	24
5. IMPLEMENTATION	25
COMMUNICATION STRATEGY	27
CONSTRUCTION STRATEGY	29
F. Case Strategy VI - DESIGN, PERMITTING, & CONSTRUCTION	32
PROGRAM KPIs	33
6. REPORTING PROGRAM PROGRESS	34
H. Case Study VII - OUTAGE & RELIABILITY SUCCESS REPORTING	37
G. Case Study VIII - OUTAGE & RELIABILITY SUCCESS REPORTING	38
7. EVALUATING OVERALL PROJECT SUCCESS	39
8. OTHER IMPLEMENTATION ISSUES	41
9. CASE STUDIES	42
A. Case Study I - GETTING STARTED	43
B. Case Study II - SELECTION & TARGETING OF FACILITY TYPES	44
C. Case Study III - LEGISLATIVE PATH APPROVAL	45
D. Case Study IV - GRID MODERNIZATION PUSHBACK	46
E. Case Study V - PROGRAM APPROVAL PERSERVERANCE	47
F. Case Study VI - DESIGN PERMITTING, & CONSTRUCTION	48
G. Case Study VII - OUTAGE & RELIABILITY SUCCESS REPORTING	49
H. Case Study VIII - OUTAGE & RELIABILITY SUCCESS REPORTING	50
10. MID-ATLANTIC UTILITIES UNDERGROUNDING PROGRAM CASE STUDY	51
11. BIBLIOGRAPHY	60

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